Alan Reece - Team Lead Resume Simple
SUMMARY
To obtain a position in a growing company where I can utilize my skills and experience in the field of finance, and administration. I am a self-motivated, and team player.
SKILLS
  • compliance, customer service, audits, mitigation
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Team Lead

    Kaiser Foundation Health Plan

    • Conducted audits to ensure customer service and quality of work. Communicated with internal and external customers to resolve issues.
    • Responsible for compliance with all regulatory and risk mitigation requirements. Also, I was responsible for the development of a new process to ensure the accuracy of the data.
    • Developed and implemented a new process to ensure that all customer requests were completed in a timely manner. Maintained a high level of accuracy.
    • Worked with the sales team to develop a new customer service system. Provided support to the sales team. This included the creation of a new process to track the progress of the product.
    • Created and implemented a new process to track and report on the sales of the company. Increased the efficiency of the department by 20%.

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