Hayden Dieguez - QA Analyst Resume Simple
To obtain a challenging position in the field of information technology where I can utilize my skills and abilities to contribute to the success of the organization.
  • hardware, software, operating systems, management, case management, testing, reports, web, telephone, email, supervisor, research
  • banking, windows, management, insurance, mortgage
  • 2017-12-252017-12-25

    QA Analyst

    Tidewater Physical Therapy

    • Testing and troubleshooting of email and web management software, including telephone and video conferencing. Developed and maintained the use of reports and presentations.
    • Performs research and analysis of hardware and software problems. Assist in the development of new and existing systems. This includes identifying, analyzing, and documenting issues.
    • Responsible for the creation and maintenance of all operating systems and procedures for the military forces. The system is used to maintain the GSA.
    • Assist in the creation of new and existing processes, procedures, and training manuals. (i.s.
    • Perform the testing of the system for the Supervisor of the new product. This includes the creation of new and existing functionality, and writing the user manuals.
    • Assist in the development of new and existing processes and procedures for the company to ensure that the customer is in place and to be used by the clients.
  • 2017-12-252017-12-25

    Personal Banker


    • Provide support to the banking and insurance companies. This includes the creation of the new and existing processes and procedures.
    • Manage the Windows and desktop management system for the company. The main call Center is a member of the mortgage servicing team.
    • Responsible for the development of a new product offering to support the business. These projects were in the areas of the company, including the creation of a new customer base.
    • Provide technical support to the business and IT staff to ensure that the system is in place and meet the needs of the organization.
    • Work with the CEO to develop and implement new products and services. Maintain and enhance the company‚Äôs website.
    • Manage and maintain all hardware and software for the company. This includes the creation of new users, and assigning permissions to the users.

 Saltire Instruments for Industry, Ltd. 

 Riley Guide