Lead the planning, design, development, and maintenance of Oracle ECM software. This includes service Desk, client, and customer service.
Responsibilities: Responsible for the design, development, testing, and maintenance of the application using Microsoft Visio. This includes coordination with business users, technical team, and offshore team.
Worked on project plan, including but not limited to: Software configuration, procurement, and vendor selection. Managed and coordinated the development of a new system.
Managed the development of a new system for the company using the AS400. (Microsoft Office Suite). I was responsible for the implementation of the application.
Developed and maintained a comprehensive customer relationship management system for the world's largest retailer. The company was to provide a solution for the new product.
Responsible for the development of new business processes and procedures for the company. Worked with the vendor to develop a solution for the customer.
Business Systems Analyst
Design and develop test cases for the new technology and enhancements to the existing framework to ensure quality of the application in production environment.
Project lead for the implementation of a new business Analyst application for the company. Also involved in the development of the system for the validation of the data.
Performed UAT and validation of the Oracle EBS application for the new technology. Created and managed the process flow diagrams for the new system.
Lead the development of a new business Intelligence solution using Java, J2EE, and other technologies. Led the team to deliver a high-performance and low-latency data model.
Led the development of a new business process for the UI and validation of the data from multiple sources. Created and maintained the use cases.
Work with business users to define and implement new business processes and procedures to support the development of the new system and process improvements.