Seeking a challenging position in the information technology field where I can utilize my skills and experience in the IT field. I am a self-motivated, and resourceful professional with a strong technical background.
software, phones, administration, clients, forensics, project, netware, network, blackberry, health care, citrix, documentation, encase
Ypsilanti High School
Maintain Exchange Server and reporting and management of all IT operations. Provide support for the company. Manage and monitor the performance of the Exchange.
Installed and configured Microsoft Exchange 2003/2008 R2 servers, VMware virtual machines, and managed the backup and disaster recovery.
Provide support for Windows 2003/2008, Exchange 2013, and software upgrades. Manage and maintain Cisco Unified communications systems.
Provide support for Cisco ISE for the company to ensure the highest level of authentication and reporting. This includes the use of the Active Directory.
Implemented a Blackberry enterprise system to manage all the users and groups. Also, used Active Directory to create a new group policy.
Provide support for the help Desk team to ensure that all the issues are resolved in a timely manner and to meet the SLA’s.
Heart of Georgia Technical College
Administration of Exchange 2010, Lync 2013, Skype for business, and email accounts. Worked with the network team to ensure compliance with the policies and procedures.
Led the administration of the SharePoint 2013 environment for the company. Worked with the development team to ensure that the web application is compatible with the security and compliance.
Administrative duties include: security, access, and user management using SCCM. This includes managing the entire company, including the creation of a new group policy, and the administration of the software.
Managed and maintained the administration of the company’s Active Directory, Exchange, and Skype for business. Created and maintained user accounts, and access control.
Maintain and manage Active Directory, Exchange, and DLP using the collection Manager. Set up and configure user accounts and access management lists.
Provided training to clients on the usage of Citrix and web conferencing. Developed and maintained the communication plan for the entire company.