A highly motivated, results-oriented professional with over 20 years of experience in the information technology industry. Proven track record of delivering high quality solutions.
edi, mapping, uat, crm, test, server, project, production support, visio, configuration, use cases, billing, design, excel, microstrategy, use case, supply chain, sharepoint, reports, web, system development, dashboard, sfdc, management, triggers, ecommerce, manufacturing, wireframes, security, acce
test, administration, crm, siebel, data governance, test cases, communications, network, implementation, qa, basis, mdm, claims, oracle, governance, business process, cases, uat, deployment, testing, reports, training, test plan, etl, design, data warehouse, management, solutions, integration, desig
Black Box Corporation
Performed project management of CRM software, including: Data mapping, data transformation, UI, UX, business Intelligence, and reports, and presentations.
Worked with business Analyst to develop and implement new software solutions for the ERP system. This included writing SQL queries, creating and maintaining user stories, use cases, and reports.
Led the design and development of a web-based dashboard for the Pharmacy, Oncology, clinical, and financial systems.
Led bi-weekly meetings with business Analyst, developers, QA, and software engineers to develop and implement new features for the use cases, including data mapping, data conversion, and user interface.
Developed and maintained BI software solutions for the business Intelligence, including data analysis, data mapping, integration, and user Acceptance testing, training, and documentation.
Developed CRM software for sales, marketing, and customer support. Worked with SQL queries, data analysis, data mapping, reports, dashboards, training, and user acceptance.
Led the development, QA, UAT, and training of the business Intelligence solutions for the enterprise data warehouse and EDW.
Led the development of the business Intelligence solutions for the organization. This included the creation of data models, data governance, and integration of the new claims processing system.
Responsible for the design, development, testing, implementation, and support of the business Intelligence applications for the IT department.
Developed and implemented a data warehouse and business Intelligence system for the company. This included the creation of a new user interface, and the implementation of a new electronic medical record management system.
Provided support for the bi-weekly and monthly reports for the business Intelligence team, including the implementation of new data model, and the training of the business users.
Led the development of the business requirements document, functional specifications, system enhancements, data mapping, data migration, user Acceptance testing, UAT, training, and training.